The Australian Achiever Awards run Customer Service Awards for SME Australian businesses across 20+ different industry categories since 1998.
The project involved the development of the Corporate Website and custom-written Workflow Management System to manage the entire workflow from award application lodgement to final evaluation and announcement of winners. The Workflow Management System is integrated with the Corporate Website for a seamless user experience.
- System Design / Architecture
- Development of Corporate Website of Australian Achiever Awards
- Development of Application Entry Submission Module for customers to lodge their award entry applications and pay online via Credit Card
- Development of Business and Application Entry Management Module for internal staff
- Development of Call Centre Module for internal staff
- Development of score calculation and results announcement module