Cat Napping Suburban Retreat Pty Ltd BOOKINGS.CATNAPPING.COM.AU
Year 2016 – Present
Project Information

Cat Napping is a cat boarding facility currently operating in four areas across Melbourne: Hoppers Crossing, Spotswood, Tullamarine and Melton. Cat owners have a range of packages to choose from depending on the size of the retreat, price per night and food options.
The project involved building a booking platform to facilitate online and manual / phone bookings. Cat owners can receive photos and other updates via the Cat Napping mobile app available on iOS and Android platforms.

Services provided
  • Architecture, design and development of the booking platform for Cat Napping
  • Module for centrally managing all bookings for any number of locations
  • Booking diary and spreadsheet modules
  • Payment processing platform for online payments (and refunds) via credit card, PayPal and AfterPay
  • Integration with Xero for invoice and credit note creation
  • Mobile app to send/receive photos and messages related to the stay

Online Booking Platform

Customers can book any location and retreat for the required duration and pay via Credit Card, PayPal or AfterPay. Customers can purchase additional merchandise (ex. Toys) if required during the booking process. Invoices are automatically created in Xero.

Booking and Profile Management

Customers can manage their bookings and profile via the account. Functions include cancelling the booking and uploading cat information such as a cat photo, VET certificates, emergency contact details, VET information, and other details. Refunds are automatically processed upon cancellation of bookings, and credit notes are created in Xero.

Central Booking Management for staff

Staff can centrally manage all bookings via the backend system, including processing check-ins/ checkouts, modifying bookings, processing cancellations and refunds, accessing booking diary, spreadsheet and reports, coupon code management, customer management, products management and many other functions.

Mobile App

Cat Owners can access photos and messages related to their cat’s stay via the mobile app. In addition to that, customers can make bookings and manage their previous bookings via the app. The mobile app is available on iOS and Android platforms.